Shopping for a new smartphone is a big deal. We never leave home without our phones because they keep us connected to the world around us. Even if you know exactly what phone you want, setting it up and activating it can be complicated and confusing, especially doing it on your own. Luckily, there’s an easier way. That’s where we come in. When you step foot into a Cellular Sales store, a highly trained wireless expert will take care of you from start to finish. From choosing a phone to activating and setting it up, we’re here to make it as simple, quick, and easy as possible.
So, why should you visit us in-store when you could just shop online?
Danny Leitao, a wireless expert in the Knoxville, Tennessee area, has a lot to say about that.
“When they come to a store, they’ll get full service and the opportunity to meet someone who will work hard for them,” he said. “I give every customer my name and phone number so they know who they can go to if they need help.”
At Cellular Sales, getting you connected as smoothly as possible is our number one priority. It’s not just about making a sale – it’s about helping you find the tech that will help you live your life to the fullest. And you can rest assured that our wireless experts are exactly that – experts. They know the ins and outs of all the products we sell, so no matter what questions you have, they’re prepared to answer. In addition to their tech knowledge, our experts will listen and identify what you’re looking for, diagnose any issues you may be having, and deliver the solutions that are best for you. They’re glad to take care of all the complicated stuff for you, too, like getting your new device set up, transferring your contacts and photos, explaining what you’ll see on your next bill, and more.
“If they shop online, they have to figure everything out on their own,” Danny said. “If they make a mistake, Customer Care will have to help them, and those wait times can be an absolute pain.”
The Cellular Sales difference
Our wireless experts want what’s best for you – that’s right. You. That means not making you wait on hold, stuck at home with a brand-new phone that doesn’t even work (yet). When you step foot in our stores, we do just what Danny said – work hard for you. That includes making you feel welcomed, appreciated, and cared for, something our wireless experts are passionate about.
“I’m very proud of how well my customers feel after working with me,” Danny said. “I try and solve all of their wireless problems, and then some.”
Our number one priority at Cellular Sales is to make sure you’re confident in your purchase, both in our store and after you’ve taken your device home. We don’t want to send you home with the bare minimum – we’re here to lift you towards success and self-sufficiency.
“I take pride in making sure they know everything there is to know about their plan, phone, and any other accessories they may not have understood prior to meeting me,” Danny said.
After all, your dentist gives you the tools to take care of your teeth after you’ve left their office, right? Our wireless experts are here to be your go-to tech guru and your most knowledgeable resource for all things wireless.
Want to find an expert like Danny? Visit your nearest Cellular Sales store to meet your local wireless experts. They’re always available to keep you connected.
Want to become an expert like Danny? Check out available positions in your area.
Founded in 1993, Cellular Sales proudly serves as Verizon’s premier retail partner. With almost 800 locations nationwide and more than 7,000 employees, we proudly connect customers with top-tier products and services. We were recently named the Verizon Agent of the Year 2021 and have been named to Inc. Magazine’s 5000 as one of the nation’s fastest growing companies nine times. For more information, visit cellularsales.com or follow us on social media at facebook.com/cellularsales and @cellularsales on Instagram. For career information, visit cellularsales.com/careers.